the allure promise
we stand behind our products and want you to be satisfied with them!
we always do our best to take care of our customers - dealing with all situations fairly and responsibly! if you received a damaged or defective item, please contact us within 7 days of receiving the damaged item so we can rectify this. please call us at 360.844.6532 or email us at firstname.lastname@example.org and we will rectify this right away!
allure refund policy
- merchandise must be returned within 10 days from the purchase date
- origial receipt must be included and price tags attached
- all returned merchandise must be in original condition
- we will not accept merchandise that's missing tags, worn, altered, or washed
- shoes must be unworn and free of any scuffs or marks
- shipping charges incurred during checkout are not refundable
- packages that arrive COD may be denied, or the COD amount may be deducted from your return
- all credits for returns will be applied to the original form of payment
- all sales are final on discounted merchandise. we do not offer refunds or exchanges on these items
- we do not cover return shipping, so plese send your return to: